At Aura Root, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book services, or attend appointments.

1. Information We Collect

We may collect the following types of information:

• Personal details: name, email address, phone number, date of birth.
• Booking information: appointment history, services booked, payment details.
• Health information: medical history, allergies, or conditions relevant to treatments (disclosed during consultations).
• Website use data: cookies, IP address, and browsing activity (to improve our website and services).
  
  

2. How We Use Your Information

We use your information to:

• Process bookings and payments.
• Provide safe and personalized wellness and aesthetic services.
• Send appointment reminders, updates, and relevant service information.
• Respond to inquiries or concerns.
• Comply with legal and regulatory obligations.

We will never sell or share your information with third parties for marketing purposes.

3. Confidentiality of Health Information

• Any medical or health details shared during consultations are kept strictly confidential.
• Such information is used solely to ensure your treatments and coaching sessions are safe and appropriate.

 

4. Data Storage & Security

• Your information is stored securely in line with data protection regulations.
• We take reasonable steps to protect your data from unauthorized access, loss, or misuse.

 

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your data (subject to legal or regulatory requirements).
• Withdraw consent to marketing communications at any time.

6. Cookies

Our website may use cookies to improve your browsing experience. You can adjust your browser settings to decline cookies if you prefer.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 roschanne@auraroot.co.uk

📞 07356 288818

 

By using our website or booking our services, you agree to this Privacy Policy.